PC Doctor December 14, 2020

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Dear PC Doctor:


How can I delete the email and Facebook accounts of my partner who has died? I do not have the passwords but I know the account names.


Thank you,

Sad


Dear Sad:

I am very sorry for your loss.

Your email provider could probably help you to delete that account. If it is a local company, like Crocker Communications, contact them directly and explain your situation. If it is a large national email service, like Yahoo, there will be instructions on the support page. If you do a search for “How do I delete my Yahoo account when I don’t know the password?” there is a snail mail address for the office whose job it is to help people delete accounts when a loved one has died.

Regarding Facebook, search for this: “How do I request the removal of a deceased family member’s Facebook account?” And you will be taken to their FAQ page. You will also be given the option to leave the page intact as a Memorialized Account.


I hope this helps.
PC Doctor



Editor's Note: Questions should be directed to PC Doctor, care of the Athol Public Library, info@athollibrary.org or Athol Public Library, 568 Main St., Athol, Mass. 01331, or dropped off at the library

Posted: to Athol Library News on Mon, Dec 14, 2020
Updated: Mon, Dec 14, 2020

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