PC Doctor October 20, 2017

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Dear PC Doctor:

So, I dropped my phone. It was in a case and landed on its back, but the glass still shattered. It has cracks all over it, and it’s sharp! My friend put it in a ziplock baggie for me so I wouldn’t get hurt. Everything still works – it just has bad sound, because people are hearing me through a sandwich bag. I looked into getting the phone glass replaced. They want over $100! Do I have any other options? The phone isn’t new – but it’s only 2 years old and I hadn’t planned on investing in a new one so soon. It’s an iPhone, if that matters.

Thanks,

Shattered

Dear Shattered:

I am sorry that happened! If you paid for Apple Care, an Apple store or authorized repair shop should be able to replace the glass for you at no cost. If not, you’re right, it is a costly undertaking. If you really don’t want to spend the money and can live with the cracked appearance, believe it or not, you can cut a piece of clear packaging tape and place it over the face of your phone. Try not to cover the home button. It’s not pretty, but it works! You should still be able to text, make calls, use the camera, everything!

I hope this helps!
Until next time,
Happy Computing!

PC Doctor