PC Doctor July 19, 2013

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Dear PC Doctor,

I have a problematic printer, every so often I need to run a new setup for the printer since it decides to “stop working” all of a sudden.  This usually works but every time I set it up, I end up with a “copy” of the printer driver.  Whenever I want to print something there's whole huge list of “copies” of my printer drivers that I have to scroll through to find the one that actually works.  Can you let me know how to get rid of the extra ones?

      Thanks, Nick

Dear Nick,

Sounds like you're running into a pretty common occurrence with networked printers.  It's easy to delete old printer setups from your settings.

Click the Start button and select Devices and Printers from the Start menu.  You can easily right-click a printer setup you'd like to delete and select “Remove device”.  First, however, you'll want to cancel any documents that might be pending for printing for those printer setups.  If you don't do this first, Windows won't actually remove the old setups.  Right-click an old printer setup and select “See what's printing”.  This will open a new window showing all pending documents.  Click Printer in the upper left of the window and select “Cancel All Documents” and then click Yes.  Close the window and right-click the printer setup again and this time select “Remove device”. Do this for every printer setup on your list and you'll be good to go!

         PC Doctor

Until next time… happy computing!