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Dear PC Doctor:
When my business moved locations, I updated all of my online presences: website, Facebook, Linked in, etcetera. They all have the new address and hours. If someone has already heard of my business and goes directly to my website, all of the information they see is correct. However, I recently noticed that, if you do a google search for my business, (and don’t click the links), the box that shows up on the right-hand side of the screen with the business summary shows the old address and telephone number. Yikes! I haven’t been able to figure out how to change that. Can you help?
Thanks, Paul
Dear Paul:
It looks like that’s a google maps issue, rather than an issue with your website. Underneath that information box on the search page, in small type, it will say “Are you the business owner?” Click there. Check the box indicating that you are authorized to make changes to the business listing and that you agree to the terms of service. This will start the process called “Google My Business.” Google will then call you on your business phone and give you a verification code to enter on the screen. (You can also choose to have them mail you the code.) Once you enter the verification code, you will be able to edit the information google displays about your business (address, phone number, hours, etc.). Have your google account user name and password handy, as you may need to enter that as well.
I hope this helps!
Until next time…Happy Computing!
PC Doctor
Posted: to Athol Library News on Fri, Jan 9, 2015
Updated: Fri, Jan 9, 2015
