PC Doctor March 6, 2015

Have your computer questions answered here! Search the PC Doctor archive or submit a question of your own at info@athollibrary.org

Dear PC Doctor:
    I have a first-generation Kindle Fire.  Somehow, I filled up all the memory with games and apps that I never use.  How do I get rid of some of that stuff and free up space for the things I want?
            Thanks, Freya
Dear Freya:
     I looked at the Kindle help site and found directions for removing apps that you don’t want anymore.
      First, go to your Home screen.  Tap ‘Apps.’  Then, tap the ‘Device’ tab to view apps that have been downloaded to your kindle.  Press and hold the app you'd like to remove, and then tap ‘Remove from Device.’  Downloaded apps you remove from your Kindle Fire are stored in your apps library and can be downloaded again from the ‘Cloud’ tab.

      To permanently remove an app from your Amazon.com account, visit ‘Your Apps’ from a web browser.  Select ‘Delete this app’ from the ‘Actions’ drop down menu to the right of the app.  If you permanently delete the app, you’ll need purchase it again from Amazon to use it again on your Kindle Fire.
      I tried doing this on a friend’s Kindle.  While it did work to delete the apps from the Kindle and from the friend’s cloud account, it didn’t free up any more memory on the device itself.
      WikiHow and a few other sites suggest that there are files on your kindle that you just cannot see easily.  They recommend that you connect your Kindle to your computer using the mini USB cable that came with it.  This should enable you to see what files are stored on your device.  Once connected, you will unlock your Kindle by pressing the power button and holding to unlock.  Then, your Kindle will be in ‘USB mode.’  To access the kindle’s memory, go to ‘My Computer’ on your PC and open the Kindle from the list of accessible drives.  (If you have a Mac, the Kindle should appear on your desktop.  You can double click to open it.)  From here, you can delete any unnecessary files.  This should free up some of your Kindle’s internal memory.
Until next time… Happy Computing!
       PC Doctor