PC Doctor April 8, 2016

Have your computer questions answered here! Search the PC Doctor archive or submit a question of your own at info@athollibrary.org

Dear PC Doctor:

I have a very old iPod (2006).  It was given to me by someone who doesn’t need it anymore and I don’t know much about it.

The iPod is loaded with lots of music – I can see the playlists.  I know the sound works because I can hear the clicks when I move between menus.  However, there's no sound when it's set to play songs.  I get the screen that shows what song is playing but no music.  Also, it charges up fine but then runs out of battery quickly because I can’t figure out how to turn it off.  Help?




Dear Jennie:

Do you have your iPod connected to speakers?  Have you tried it with headphones?  I bet one of these will do the trick!

To turn off your iPod, press and hold the button at the bottom until the screen goes black.  It’s the same as the play/pause button, and has those symbols on it.  Turning it off when you’re finished should give you some longer use times.

If you look on the back of your iPod, you’ll see a serial number.  The last 3 characters of your serial number can tell you what exact model you have.  You can also get this information on the ‘About’ menu from your iPod screen.  You can look it up on the apple support website.

I hope this helps.

Until next time,

Happy Computing!

      PC Doctor