PC Doctor August 24, 2020

Have your computer questions answered here! Search the PC Doctor archive or submit a question of your own at info@athollibrary.org

Dear PC Doctor:

I have a computer and wireless printer at home. The computer says it’s connected, but the printer doesn’t print. I don’t know what to do.


Blank Paper

Dear Blank:

Hmm. First, let’s do the easy things: Does your printer have ink/toner and paper? Are there any messages on the printer screen? If all seems as it should be there, try connecting the computer and printer directly with a cable. If that works, it may be that there is a problem with the wifi signal. If your printer and computer are too far from your router, that might be the problem. Try bringing them all closer together. If that doesn’t work, try turning everything off (including the router) and rebooting everything again.

I hope this helps!

Until next time,
Happy Computing!
PC Doctor

Editor's Note: Questions should be directed to PC Doctor, care of the Athol Public Library, info@athollibrary.org or Athol Public Library, 568 Main St., Athol, Mass. 01331, or dropped off at the library