PC Doctor May 19, 2017

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Dear PC Doctor:

I work at home and always listen to music while writing on my computer.  Yesterday, my speakers started emitting a loud, scratchy, almost feedback noise.  No music!  No matter what I did, the volume wouldn’t go down, either.  The knob on the speakers didn’t do anything, and the control panel didn’t make it quieter, either.  What can I do?  How can I tell if it’s the speakers or my computer?  Either way, I need music to get through the day.




Dear Billie:

That’s a tough one.  It’s hard to know what is causing the problem.  The first thing I would encourage you to do is to unplug everything (including the speakers) from the computer and re-plug things back in, making sure that each cord is securely attached.  I’ve also read that it can help if you can keep the speakers as far away from other components and wires as possible.  It may help to re-install any drivers associated with the speakers.  You can even try plugging the power cord for the speakers into a different power strip than the computer.  (I know it sounds crazy, but people report that helping!)  If those things do not work, it may be time for a new sound card, new speakers, or a trip to your local repair shop.

Until next time,
Happy Computing!

    PC Doctor