PC Doctor September 12, 2014

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Dear PC Doctor:

When you have virus protection on your computer that you no longer use, (switched to another product), such as Avast, is there a way to get it completely off your computer?  I do not use it and yet it opens every day to try and scan.  Then I close it.  I would love to get rid of it completely so it will not pop up every time I turn on my computer.

      Thanks, Kelsey

Dear Kelsey:

It sounds like you want to uninstall Avast.  Try going to your computer’s Control Panel and choosing “Add/Remove Programs.” (Depending on which operating system you are using, it may be called “Programs and Features.”) When you click on this, you should get a big pop-up window showing a list of programs.  Across the top, it should read “Uninstall or change a program.” Find Avast on your list of programs.  Click to highlight it.  Then, click “Uninstall” from the blue horizontal menu across the top of the list.  You may get a dialog box asking if you are sure you want to uninstall the program.  If you are sure, click “Yes.” The process may take a few moments.  When the program has been removed, the computer should display a window letting you know that it is gone.  The next time you start your computer, voila!  No more Avast pop-up.

Until next time … Happy Computing!

      PC Doctor