PC Doctor December 9, 2019

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Dear PC Doctor:

When I got a new Apple computer, I was able to reset the old one to factory settings before giving it away. I now have a Windows PC at work that I want to wipe clean before putting it in storage. Is there an easy way to delete all files and programs, or do I have to uninstall each thing individually?

Thanks so much,


Dear Rebecca:

The Windows Support Site offers this advice:

To recycle your PC, give it away, or start over with it, you can reset it completely. This removes everything and reinstalls Windows.

If you’re using a touch screen, swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.

Tap or click Update and recovery, and then tap or click Recovery.

Under Remove everything and reinstall Windows, tap or click Get started.

If you're using a mouse, click the Start menu, then the cog picture. In Settings type Reset this PC into the search box.

Follow the instructions on the screen.

Please note:

You'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely.

Until next time,
Happy computing!

PC Doctor

Editor's Note: Questions should be directed to PC Doctor, care of the Athol Public Library, info@athollibrary.org or Athol Public Library, 568 Main St., Athol, Mass. 01331, or dropped off at the library.